Shipping Policy

Our Shipping Commitment

At SC Botanicals, we prioritize getting your protocols to your doorstep with speed and transparency.

• Processing: All orders are processed within 24–48 hours (excluding weekends and holidays).

• National Shipping: We offer flat-rate shipping across the United States.

• Tracking: Once your order departs from the St. Croix Valley, you will receive a tracking number via email to follow its journey.

• Discreet Packaging: To protect your privacy and the integrity of the botanicals, all orders ship in secure, minimalist packaging.

​

The SC Restoration Guarantee (Returns)

We stand behind the "Elevated Plant Science" of our formulas. If a product isn't meeting your expectations, we want to make it right.

• 30-Day Window: You may return unopened products in their original packaging within 30 days of delivery for a full refund (minus shipping costs).

• Damaged Items: If your order arrives damaged (e.g., broken glass), please take a photo and contact us at [Insert Email] within 48 hours. We will send a replacement immediately at no cost to you.

• Opened Products: Due to the consumable nature of our tinctures and gummies, we cannot accept returns on opened items. However, if you are unsatisfied with your results, please reach out to our team—we are committed to helping you find the right protocol for your needs.